Refund policy

Not the perfect fit? No hard feelings — here's how easy we make it.

Return Window & Condition

Not happy with your NuvoNail? You have 30 days after delivery to send it back. It just needs to be unused and in its original packaging.

Where to Send It

We keep return addresses in the Netherlands, the EU, the US, and Australia, so you're never shipping it halfway across the world. Once we approve your return, we'll send you the closest address to use. You cover the cost of shipping it back.

Getting Your Refund

As soon as we've received and checked your return, we'll refund you to your original payment method within 10 business days.

If you have any questions, feel free to contact us at support@nuvonail.com